(Food-Beverage-News.Com, September 29, 2014 ) Falls Church, VA -- Firelight Gourmet, a manufacturer of BBQ, Grilling, and outdoor living products, recently posted a list of Frequently Asked Questions and answers on their website. These questions are regarding their latest product, a Non-Stick BBQ Grill Mat for cooking outdoors.
"We have found that our Non-Stick BBQ Grill Mats are a very new and unique product and that lots of customers had never heard of them before. Over and over we would get customers asking us questions such as, ‘What are the grill mats made of', ‘What sort of food can you cook on a grill mat', ‘Can I use them in the oven' and such. A large part of our job at Firelight Gourmet is educating our customers about the product and providing great customer service. Posting this list of frequently asked questions and answers on our website is just another step in that process", said Matt Beyea one of the founders of Firelight Gourmet.
On the Firelight Gourmet website, potential customers are able to read the responses to such questions as:
Q: How do Grill Mats Work A: BBQ Grill Mats are a super-strong, but ultra-thin sheet of PFTE–also known as Telfon. They are placed on your BBQ grill to give you a non-stick cooking surface. This ensures that food doesn't stick, fall apart, or fall through the cracks when cooking. Because the grill mats are so thin, all of the heat from your grill transfers right through–along with the grill marks.
"One question I'm asked over and over again is ‘Do you offer round grill mats' so that our customers can use them on circular Weber style kettle grills", said Mr. Beyea. "Our website now provides the answer to this question. No, we don't sell round mats, but you can cut any of our mats into a custom shape with just a standard pair of scissors."
About Firelight Gourmet
Firelight Gourmet is dedicated to creating premium products for grilling, bbq, and outdoor living.